- Shipping & Returns
Shipping & Returns
We are happy to accept your exchange or refund within 14 working days from receipt of payment. SALE items must be returned within 5 working days from receipt of garment. No returns or exchanges will be accepted after this time. This includes faulty items so please check all stock thoroughly upon receipt.
Returned garments must be in their original condition, unused and unwashed with tags still attached. Garments soiled with makeup, deodorant etc. will not be accepted. We will try our best to exchange the garment as requested, however if the garment is out of stock, we will refund you the garment cost instead. Your original receipt is required for all exchange or refunds. Refunds will be made in the same manner as original payment.
Please contact us through the 'contact us' link detailing the item and reason for return and we will forward the address the Product should be returned to for credit or replacement.
Credit will be processed upon receipt, inspection and verification of the returned merchandise. We recommend sending the returned garment via Australia Post Express Post or Courier to ensure safe and documented delivery. Freight is non-refundable.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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